
Business Process Consultant
1 day ago
Job Description:
The ideal candidate will be responsible for managing the CPQ environment and supporting initiatives related to Quote to Cash. The successful administrator will have experience in quote to cash business processes and executing on technical solution design within a complex Salesforce environment.
Key Responsibilities:- Administer, configure, and support the CPQ environment, including product creation and management, price rules, product rules, validation rules, contract management workflows, and approval processes.
- Act as a technical resource to understand requirements and support quote to cash experience within Salesforce.
- Work with Sales, Sales Operations, Product, Order Management, Finance, and Deal Desk to support key initiatives.
- Assist in projects related to renewal automation, amendment optimization, and order management.
- Maintenance of quote templates and quote terms.
- Assist with maintenance of integration between Salesforce and Netsuite.
- Create and maintain process documentation for end users, as well as solution design documentation for the GTM Systems Team.
- Proactively monitor for and troubleshoot technical issues with CPQ.
Requirements:
- 2+ years of experience administering Salesforce CPQ.
- Salesforce Certified Administrator (preferred).
- Salesforce CPQ Specialist (preferred).
- Comprehensive understanding of multiple CPQ functionalities including perpetual and subscription-based licensing, different discounting models, amendments, extensions, co-terming, and renewals.
- Hands on experience in CPQ technical solution design and development.
- Understanding of Sales quote to cash business processes in B2B SaaS environments.
- Ability to work directly with a variety of stakeholders to capture business requirements and provide solutions within Salesforce.
- Remain up-to-date with the latest Salesforce platform updates, CPQ industry trends, and best practices in order to consistently enhance our Salesforce solutions.
- Experience in working with the Force.com platform configuration and development using Apex & flows.
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