Quality Assurance Expert

2 days ago


Mandaluyong City, National Capital Region, Philippines Go-Get Data Consultancy Full time

We are seeking an experienced Quality Assurance Expert - Sales to join our team at Go-Get Data Consultancy.

Job Description:
  • Coach and develop agents through detailed feedback mechanisms.
  • Partner with SQOs and QA Leads to deliver insights on customer interactions.
  • Act as a resource and advisor to accounts and teams.
  • Participate in calibration sessions to ensure quality standards.
Qualifications:
  • College undergraduates with relevant experience.
  • Minimum 36 months total BPO experience.
  • 24 months experience in sales programs in a BPO setting required.
  • Recent quality experience in a BPO setting required.
  • Knowledge of Quality Management frameworks mandatory.
  • English proficiency of at least C1 level required.
Why Join Us:

Go-Get Data Consultancy offers a dynamic work environment and opportunities for growth.



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