Quality Assurance Specialist for Healthcare Professionals

1 week ago


Cebu City, Central Visayas, Philippines Qavalo Inc. Full time
About the Opportunity

The primary function of this role is to oversee and manage the productivity and output quality of assigned accounts, ensuring exceptional client service on a day-to-day basis.

Key Responsibilities:
- Oversee and manage the productivity and output quality of assigned accounts
- Deliver exceptional client service on a day-to-day basis

Requirements:
- Bachelor's degree in Nursing, Physical Therapy, Medical Technology, Respiratory Therapy, Occupational Therapy, Radiologic Therapy, Pharmacy, or other Medical Allied Health courses
- Active PRC license
- At least 1-3 years clinical experience in adult medical-surgical areas
- At least 1-3 years management/leadership experience in healthcare BPOs
- Experience in Home Health industry preferred
- Willingness to be trained in QA review and Medicare guidelines
- Excellent leadership and communication skills
- Ability to work onsite at Robinsons Cybergate site

About Qavalo Inc.
- Employer of choice offering a dynamic work environment
- Competitive salary: PHP 70,000 - 100,000 per month (dependent on experience)
- Work schedule: Monday to Thursday, 7AM - 4PM with Fridays off
- Benefits package including HMO insurance, paid time off, and performance bonuses

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