Quality Assurance Specialist for Healthcare Professionals
1 week ago
The primary function of this role is to oversee and manage the productivity and output quality of assigned accounts, ensuring exceptional client service on a day-to-day basis.
Key Responsibilities:
- Oversee and manage the productivity and output quality of assigned accounts
- Deliver exceptional client service on a day-to-day basis
Requirements:
- Bachelor's degree in Nursing, Physical Therapy, Medical Technology, Respiratory Therapy, Occupational Therapy, Radiologic Therapy, Pharmacy, or other Medical Allied Health courses
- Active PRC license
- At least 1-3 years clinical experience in adult medical-surgical areas
- At least 1-3 years management/leadership experience in healthcare BPOs
- Experience in Home Health industry preferred
- Willingness to be trained in QA review and Medicare guidelines
- Excellent leadership and communication skills
- Ability to work onsite at Robinsons Cybergate site
About Qavalo Inc.
- Employer of choice offering a dynamic work environment
- Competitive salary: PHP 70,000 - 100,000 per month (dependent on experience)
- Work schedule: Monday to Thursday, 7AM - 4PM with Fridays off
- Benefits package including HMO insurance, paid time off, and performance bonuses
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