Hotel Operations Manager

1 day ago

Manila, National Capital Region, Philippines beBeeService Full time ₱1,500,000 - ₱2,500,000
Job Overview

A Service Leader role is available in a deluxe hotel located at the center of Manila's financial and commercial district, minutes away from the international airport.

The hotel offers spacious guestrooms and suites, world-class restaurants and bars, recreational facilities, complimentary broadband and Wi-Fi, and premiere function rooms.

We are hiring for a Service Leader to ensure smooth daily running of the housekeeping operation.

Key Responsibilities
  • Ensure effective management of housekeeping operations
  • Support the Service Manager in maintaining high service standards
  • Supervise team performance and process flow
  • Maintain and clean guest rooms and replenish room supplies
  • Maintain and clean bathrooms and replenish bathroom amenities
  • Tidy and arrange guest belongings when cleaning the room
  • Ensure quality assurance standards are met at all times
  • Maintain and clean hotel corridors
  • Report any maintenance-related issues to the Engineering Department
  • Interact and assist guests professionally when needed
Essential Qualifications and Skills
  • Takes pride in delivering exceptional hotel services
  • Enjoys interacting with people
  • Fully understands room operations
  • Communicates fluently in English (and local language)
  • Is detail-focused and guest-oriented
  • Has strong interpersonal skills
  • Enjoys problem solving with a can-do attitude
  • Enjoys being challenged
Seniority Level and Employment Type
  • Associate
  • Full-time
Job Function and Industry
  • Management and Customer Service
  • Hospitality, Travel Arrangements, Food and Beverage Services

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