
Healthcare Optimization Specialist
2 weeks ago
As a key member of our support team, you will play a crucial role in enhancing health outcomes for millions of people worldwide. Our organization utilizes technology to deliver care and improve lives.
You will be responsible for connecting individuals with the necessary care, pharmacy benefits, data, and resources to help them feel their best. This will involve making every contact informative, productive, and positive for our members and providers.
We are looking for talented individuals who can make an impact on the communities we serve by advancing health optimization on a global scale. As a member of our clinical support team, you will work closely with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers.
Your primary responsibilities will include:
- Managing the intake of members or admission/discharge information post notification
- Working with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
- Processing incoming and outgoing referrals and prior authorizations, including intake, notification, and census roles
- Providing appropriate triage and care coordination notification cases for non-clinical assessment/intervention
- Handling resolution/inquiries from members and/or providers
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