Help Desk Specialist

2 weeks ago


Davao City, Davao, Philippines Neksjob Philippines Full time
Neksjob Philippines Job Posting

Job Description:

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative.

Main Responsibilities:

  • Respond promptly to customer inquiries and concerns via various communication channels.
  • Effectively resolve customer issues and complaints in a timely manner.
  • Manage high volumes of inbound and outbound calls, ensuring efficient communication with customers.
  • Maintain accurate records of customer interactions and transactions.

Requirements:

  • Detailed knowledge of customer service principles and practices.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.

Compensation:

The estimated annual salary for this position is PHP 250,000. This figure is based on industry standards and the required qualifications for the role.

Benefits:

  • A competitive salary package that includes allowances and benefits.
  • Opportunities for career growth and professional development.

Working at Neksjob Philippines:

Neksjob Philippines is a dynamic and rapidly growing company that offers a challenging and rewarding work environment. Our team members enjoy a collaborative atmosphere and opportunities to develop their skills and expertise.


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