Logistics Operations Specialist

2 days ago


Paranaque City, Calabarzon, Philippines TOPSERVE SERVICE SOLUTIONS INC Full time

Company Overview

TOPSERVE SERVICE SOLUTIONS INC has been a trusted provider of services for over 25 years, serving industries such as Aviation, Logistics, Telecommunication, Retail, Marketing, Administration, Banking and Finance, Pharmaceuticals, Food & Hospitality, Healthcare, General & Maintenance, Manufacturing, Production, IT, and Education.

We have a strong presence nationwide with offices in various locations. Our commitment to excellence and customer satisfaction has earned us a credible reputation in the industry.

About the Job

This role requires someone who is highly organized, efficient, and detail-oriented. As a Land Transport Coordinator, you will be responsible for monitoring transport activities, updating tracking information, processing new rate requests, and resolving customer issues effectively.

Key Responsibilities:

  • Respond promptly to customer inquiries and concerns via phone, emails, or chat.
  • Resolve customer issues and complaints efficiently.
  • Monitor transport activities and update tracking information in RSD.
  • Process new rate requests during the booking portion.

Requirements

To excel in this role, you will need:

  • A College diploma or University degree in business, Customs Administration.
  • Experience in the logistics field.
  • Tech Savvy skills.

Skills:

  • Proficient in MS Office Applications.
  • Customer and Service Orientation.
  • Experience in Land Transport and Trucking.

Estimated Salary Range: $50,000 - $70,000 per year, depending on qualifications and experience. This salary range is based on national averages and may vary depending on the location.



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