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Technical Support Analyst Position

1 week ago

Taguig, National Capital Region, Philippines IQVIA Argentina Full time

**About the Role:**

We are looking for a skilled Technical Support Analyst to join our team at IQVIA Argentina. As a Technical Support Analyst, you will be responsible for providing exceptional support to our customers, resolving technical issues, and maintaining accurate records of customer interactions.

**Key Responsibilities:**

  • Process and respond to technical inquiries from customers, providing timely and effective solutions to their problems.
  • Analyze and resolve technical issues, escalating more complex problems to senior support staff as needed.
  • Maintain accurate and up-to-date records of customer interactions, including calls, emails, and other communication channels.
  • Collaborate with cross-functional teams to ensure seamless delivery of support services.