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Data Collection Specialist

1 week ago

Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time

About the Role:

The ideal candidate for this Data Collection Specialist position will have excellent communication and organizational skills.

Key Responsibilities:

  • Foster strong relationships with healthcare providers to promote data collection participation.
  • Develop and implement effective outreach strategies to engage pharmacies and physicians.
  • Monitor and follow up with panel members to ensure high response rates.
  • Manage incoming calls from panels and provide support as needed.
  • Implement electronic data capture strategies for assigned panels.
  • Collaborate with data suppliers to ensure compliance with study guidelines.
  • Resolve issues related to panel incentives in a timely manner.
  • Work closely with the coding team to address data quality concerns.
  • Provide supporting services for special projects and studies.
  • Maintain accurate records of supplier information.

Requirements:

  • Degree in any field or relevant experience.
  • Proven track record in handling voice accounts.
  • Background in recruitment and sales is desirable.

Preferred Skills:

  • Excellent written and verbal communication skills.
  • Strong planning and organizational abilities.
  • Proficient in MS Office applications.
  • Experience working in multicultural environments.
  • Familiarity with IQVIA hospital data is a plus.