Technical Solutions Consultant
2 weeks ago
Sagesoft Solutions Inc. is seeking a highly skilled Technical Solutions Consultant to join our team.
About the RoleThe ideal candidate will have extensive experience in providing technical consultancy and support for pre to post sales activities, working closely with our customer support team to develop and maintain customer relationships at a technical level.
This role requires strong technical skills, excellent communication and presentation abilities, as well as a deep understanding of software products and services.
Main Responsibilities:- Liaise with the sales team during the pre-sales process, developing and configuring pre-sales presentation and demonstration kits relating to designated products.
- Provide technical support to customers, partners, and resellers at the pre-sales phase, responding to clients' inquiries and requests and providing responsive solutions.
- Perform product testing and provide feedback on issues surfaced to the team, assessing customer's business problems and recommending appropriate solutions.
- Participate in the generation of ideas and strategies for the development of marketable services and solutions at the pre-sales period, initiating indigenization of existing systems for local and company-specific application.
- Strong technical skills and knowledge of software products and services.
- Excellent communication and presentation abilities.
- Ability to work effectively with cross-functional teams.
- Proven track record of success in similar roles.
$120,000 - $150,000 per annum, depending on experience.
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