Technical Solutions Consultant
1 month ago
At Sagesoft Solutions Inc., we are seeking an exceptional Technical Solutions Consultant to join our team. In this role, you will be responsible for providing technical consultancy and support for pre to post sales activities.
Main Responsibilities:
- Liaise with the sales team during the pre-sales process
- Develop and configure pre-sales presentation and demonstration kits relating to the designated product
- Undertake presentations on software products and services and how they interact with third party technologies
- Act as lead person for the project management of all Solutions activities and in situations requiring client contact
- Provide technical support to customers, partners and resellers at the pre-sales phase
- Respond to clients' inquiries and requests and provide responsive solutions during the pre-sales phase
- Perform product testing and provide feedback on issues surfaced to the team
- Perform on-site and off-site pre-sales consultancy in response to customer requirements by assessing customer's business problems and recommending appropriate solutions
- Submit to superior officers periodic reports on the operations and activities of the work unit with corresponding analysis and recommendations
- Participate in the generation of ideas and strategies for the development of marketable services and solutions at the pre-sales period; Initiate indigenization of existing systems for local and company-specific application
- Install operating systems and applications as required by clients and as approved by management; Install and remove peripherals as required for upgrades or downgrades during the pre-sales stage
Estimated Salary: $80,000 - $120,000 per year
Minor Duties and Responsibilities:
- Document proposed solution and articulate its business value to customers when complex problems require unorthodox thinking
- Provide training and development interventions in the form of on-the-job training and mentoring or the facilitation of formal learning sessions
- Participate in various corporate programs and activities; Attend training programs and learning sessions for the enhancement of professional, technical, and personal proficiencies
- Undertake site visits to carry out pre-sales demonstrations and presentations with the sales team
- Perform ocular inspections and documentation of existing hardware / network infrastructure; Undertake documentation of inspection findings and submit the corresponding recommendations
The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of software products and services, and the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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