Customer Success and Market Investment Specialist

1 day ago

Manila, National Capital Region, Philippines beBeeInvestment Full time ₱800 - ₱1,300

Job Overview

We are seeking a skilled Customer Success Associate to join our team. In this role, you will play a vital part in ensuring customer satisfaction and driving positive change throughout the business.

About the Role

  • You will be responsible for taking ownership of customer feedback and general inquiries.
  • Help drive positive change by identifying and solving customer issues and proposing process improvements.
  • Respond to complex customer queries via email or Zendesk.

Your Key Responsibilities

  • Take ownership of customer feedback and general inquiries.
  • Help drive positive change by identifying and solving customer issues and proposing process improvements.
  • Respond to complex customer queries via email or Zendesk.

Your Skills and Qualifications

  • You have knowledge or interest in investing in the share market.
  • You know how to read financial statements.
  • You understand financial and/or investment terminologies.
  • You have great communication skills.
  • You love to take challenges and help others.
  • You are results-driven and a problem-solver.
  • You have the ability to adapt to different situations.

What We Offer

  • We offer healthcare support.
  • We provide an internet work-from-home allowance.
  • We offer a flu shot.
  • We give money to invest in the stock market.

This is an entry-level position with a seniority level of Entry level and employment type Contract. The job function is Management and Manufacturing, and industries include Software Development.

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