
Day-to-Day Operations Manager
2 days ago
This role requires a reliable and resourceful professional to oversee the daily operations of a portfolio of short-term rental properties. The ideal candidate will blend hands-on property management, guest services, administrative coordination, and light marketing/design.
Key Responsibilities:
- Oversee day-to-day management of short-term rental properties
- Schedule and manage cleaners, maintenance staff, and contractors
- Conduct quality checks (virtually or on-site) to ensure property readiness
- Respond to guest inquiries, concerns, and reviews across various platforms
- Ensure compliance with local short-term rental regulations
- Operational Systems & Financial Oversight:
- Use OwnerRez to manage bookings, calendars, messaging automations, and guest records
- Maintain and reconcile financial records using QuickBooks
- Track expenses, generate financial reports, and assist with end-of-year documentation (P&L, 1099s)
- Assist in optimizing listing content, descriptions, and photography
- Design simple marketing assets and branded guest materials using tools like Canva
- Help implement upselling strategies, guest experience enhancements, or promotions
- Maintain SOPs for operations, cleaning, maintenance, and guest communication
- Track key performance metrics (occupancy, RevPAR, guest reviews, etc.)
- Coordinate calendar availability and blackout dates across platforms
Requirements:
- Experience using QuickBooks, Ownerrez, Airbnb/VRBO (familiarity with vacation rental platforms), design (for marketing)
Benefits:
- Purely work-from-home
- Night Shift (EST)
- Weekly pay
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Technology, Information and Internet
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