Accounting Operations Manager

Job Title:

Controller: Financial Operations

The Controller will oversee and manage all accounting operations for a custom apparel manufacturing and e-commerce business.

Key responsibilities include managing complex financial operations, leveraging AI to optimize processes, ensuring accuracy in financial reporting and compliance, and leading a team of accountants.

Financial Management & Reporting

Deliver accurate and timely financial statements within 10 business days.

Prepare and analyze income statements, cash flow statements, balance sheets, and job costing reports from manufacturing operations.

Lead annual budgeting process and provide monthly variance analysis.

Manage cash flow decisions, payment timing, and collections strategy.

E-commerce Operations

Reconcile revenue and cash deposits across hundreds of Shopify stores.

Ensure accurate reconciliation of Shopify Payments, PayPal, and other payment processors.

Comprehensively manage state registration and enrollment for sales tax permits in new US states as the business expands.

Continuously monitor sales thresholds and activities to identify new state tax obligations.

Manage accurate sales tax calculations across all active states and ensure timely monthly/quarterly filings.

Stay current with changing state tax laws, rates, and requirements across all jurisdictions.

Handle customer tax exemption certificates and maintain compliance documentation.

Implement proper revenue recognition policies across all sales channels.

Manufacturing & Cost Accounting

Work with Impress ERP to track production costs and job profitability.

Oversee inventory valuation, cycle counting, and cost of goods sold calculations.

Analyze material, labor, and overhead variances.

Oversee accounts payable processes and vendor relationships.

Process Optimization & AI Implementation

Gradually implement AI tools to automate bank reconciliations, invoice processing and categorization, expense management, and financial reporting processes.

Create and maintain detailed Standard Operating Procedures for all accounting processes.

Continuously identify and implement efficiency improvements.

Maintain comprehensive financial process documentation.

Leadership & Compliance

Direct supervision of Staff Accountant and any future accounting team members.

Ensure adherence to GAAP, tax regulations, and internal controls.

Coordinate and support external audit processes.

Provide financial insights to support business decision-making.

Required Skills & Qualifications

Bachelor's Degree in Accounting, Finance, or related field is required.

CPA or International Equivalent is strongly preferred.

Minimum 7-10 years progressive accounting experience with at least 3 years in controller/senior management role.

Manufacturing/E-commerce Experience - 5 years in manufacturing or e-commerce accounting is nice to have.

Technical Requirements

Advanced experience with Traverse, Impress, NetSuite, or similar integrated ERP systems.

Extensive Shopify experience with multi-store management and reconciliation.

Proven experience with US state sales tax compliance, registrations, and multi-jurisdictional filings.

Experience with sales tax automation tools (Avalara, TaxJar, or similar) and state filing systems.

Expert level Excel, advanced PowerBI or similar analytics tools.

Experience implementing accounting automation and AI solutions.

Experience with complex, multi-location financial operations.

Benefits

Performance bonuses based on performance metrics.

Budget for continuing education and professional certifications.

Company-provided software licenses and equipment stipend.

Success Timeline

Complete comprehensive onboarding and system training within the first 30 days.

Review current accounting processes and sales tax compliance status.

Audit existing state tax registrations and identify any gaps or new requirements.

Establish working relationships with key stakeholders.

Begin oversight of monthly close process.

Take full ownership of monthly financial close within 60 days.

Complete comprehensive process documentation review.

Establish Key Performance Indicators and reporting schedules.

Assume full responsibility for all accounting operations within 90 days.

Complete first budget cycle participation.

Implement advanced Shopify reconciliation processes.

Begin training and development of Staff Accountant.

Ceo completely out of day to day financial tasks.