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Operational Excellence Lead

1 week ago

Manila, National Capital Region, Philippines Globe Telecom Full time

Globe Telecom is committed to creating a wonderful world for our people, business, and nation. We are seeking a highly skilled Operational Excellence Lead to join our team and drive operational improvements across the organization.

About the Role

The Operational Excellence Lead will be responsible for developing and implementing processes and procedures to improve operational efficiency, reduce costs, and enhance customer satisfaction. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.

Main Responsibilities:
  1. Develop and implement processes and procedures to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  2. Analyze operational data to identify areas for improvement and develop recommendations for change.
  3. Collaborate with cross-functional teams to implement process improvements and ensure smooth execution.
  4. Monitor and evaluate the effectiveness of implemented changes and make adjustments as needed.

Globe Telecom is an Equal Opportunity Employer and welcomes applications from diverse candidates.