Operations Excellence Lead
2 days ago
Make your next big career move by applying as KMC Solutions' next HEAD OF OPERATIONAL EXCELLENCE
The Head of Operational Excellence will lead process optimization, efficiency strategies, and performance transformation within People & Culture. This role is responsible for process re-engineering, operational reviews, and continuous improvement initiatives, collaborating closely with HR and functional leadership to drive measurable results.
Key Responsibilities- Process Optimization & Re-Engineering
Lead the design and re-engineering of People & Culture processes to enhance efficiency and effectiveness.
Develop and execute operational improvement strategies in collaboration with leadership teams.
Utilize process mapping, automation, and workflow optimization to drive measurable improvements. - Performance Improvement & Change Management
Conduct operational reviews, identifying performance gaps and implementing data-driven solutions.
Oversee and manage performance improvement initiatives, ensuring seamless solution design and implementation.
Introduce and drive continuous improvement methodologies across People & Culture.
Lead project management efforts for strategic operational initiatives, ensuring timely execution and alignment with business goals. - Leadership & Collaboration
Act as a strategic partner to leadership, ensuring that operational improvements align with business goals.
Drive cross-functional collaboration to enhance service delivery and efficiency.
Lead and mentor teams to embed a culture of operational excellence.
- 3-5 years of experience in a similar role, leading transformative/continuous improvement initiatives with measurable business outcomes.
- Certification in Lean Six Sigma, Human-Centered Design Thinking, or Agile.
- Experience in driving change management and innovation within an organization.
- Strong analytical, problem-solving, and leadership skills.
- Experience in training teams on continuous improvement frameworks.
- Familiarity with HR processes and systems (optional but beneficial).
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