Healthcare Call Center Representative
4 days ago
About the Role
We are seeking a highly skilled and dedicated individual to join our team as a Call Center Senior Representative. In this role, you will be responsible for communicating with providers, assisting with claims, and providing exceptional customer service.
- Provider Communication
- Claims Assistance
- Customer Service
Key Responsibilities
- Communicate effectively with providers
- Assist with claims-related issues
- Provide timely and accurate information
Requirements
- Bachelor's degree or equivalent
- 1+ year of experience in a call center or customer-facing role
- Excellent communication and problem-solving skills
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
Other Information
- Shift timings may vary
- Overtime may be required
- Must be able to work weekends
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