Customer Support Director
2 weeks ago
**Customer Support Director Position**
We are seeking an experienced Customer Support Director to join our team at Insight. In this role, you will play a crucial part in supporting customers enrolled in the GETMod program, ensuring their needs and expectations are met with professionalism and efficiency.
This position involves coordinating and managing various client-facing and internal multi-disciplinary activities, including scheduling meetings, preparing reports, and maintaining regular communication.
The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a customer-centric approach.
- Develop and implement project plans, timelines, and budgets.
- Monitor project progress and performance, addressing any issues or delays promptly.
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Customer Experience Director
1 week ago
Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full timeJob SummaryWe are seeking a seasoned Customer Experience Director to join our team and drive exceptional customer experiences. As a key member of our leadership team, you will be responsible for leading and managing a team to deliver outstanding customer experiences.In this role, you will coach associates to ensure the achievement of company and client...
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HR and Operation Director
3 weeks ago
Manila, National Capital Region, Philippines Global Pacific Support Full timeGlobal Pacific Support is seeking an experienced HR and Operation Director to join our team in the BPO (Business Process Outsourcing) industry. As an HR and Operation Director, you will be responsible for overseeing and managing all aspects of human resources and operations within the company. This is a key leadership role that requires strategic thinking,...
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Customer Support Professional
4 days ago
Manila, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full timeWe are seeking a dedicated professional to join our GBSS team as a Customer Support Professional. As a key member of our home loan servicing team, you will play a vital role in delivering exceptional customer service and support.Key Responsibilities:Handle customer inquiries across various channels, including phone, email, and chat.Provide support on loan...
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Director's Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Wing Assistant Full timeWe are looking for a dedicated and results-driven Director's Support Specialist to join our team at Wing Assistant. As an integral member of our senior leadership support team, you will be responsible for providing administrative support to our director and assisting with various projects and initiatives.The ideal candidate will have a proven track record of...
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Customer Experience Director APAC
2 weeks ago
Manila, National Capital Region, Philippines Ciena Full timeJob OverviewCiena, a technology company prioritizing humanity, seeks an experienced leader to manage our Global Customer Care team in APAC. As Customer Experience Director APAC, you will oversee a team of engineers responsible for delivering exceptional support to our customers.Key ResponsibilitiesLead a high-performing team in providing timely technical...
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Customer Experience Specialist
1 week ago
Manila, National Capital Region, Philippines Loop Support Full timeWe're Loop Support, a dynamic staffing agency that partners with forward-thinking companies committed to delivering outstanding customer experiences.About the RoleThis is an excellent opportunity for a motivated individual with a customer-first mindset and strong communication skills to join our team as a dedicated customer care agent.As a dedicated customer...
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Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Wipro Technologies Full timeJob OverviewWe are seeking a Customer Experience Director who will be responsible for ensuring customer financial needs are met by providing a best-in-class customer experience.Key ResponsibilitiesResponsible for working directly with team members and customers to ensure customer financial needs are met.Perform day-to-day coaching and management of 15-20...
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Customer Service Director
1 week ago
Manila, National Capital Region, Philippines Financial Rescue LLC Full timeJob DescriptionAt Financial Rescue LLC, we are seeking a highly skilled Customer Service Director to join our team. This key role will be responsible for managing a team of BPO agents and ensuring they provide exceptional customer support to our diverse client base.Key Responsibilities:Maintain up-to-date knowledge of clients' products, services, and...
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Director of Customer Service Operations
1 week ago
Manila, National Capital Region, Philippines AFNI PHILIPPINES, INC. Full timeAfni Philippines Inc. is looking for a seasoned professional to fill the role of Director of Customer Service Operations.About the Job:The Director of Customer Service Operations will be responsible for overseeing all aspects of customer service operations, including strategy development, system implementation, and staff management. This is a challenging...
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Fund Accounting Director
1 week ago
Manila, National Capital Region, Philippines CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ Full timeFund Accounting DirectorCITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ is seeking a Fund Accounting Director to join our team in Makati City, Metro Manila.The successful candidate will be responsible for leading the end-to-end fund accounting and investor reporting process for a portfolio of private equity funds.This includes preparing accurate...
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Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Concepcion Business Services, Inc. Full timeThe Customer Experience Director is responsible for ensuring that all customers receive excellent service and are satisfied with their shopping experience. As a key member of our team, you will be responsible for managing staff, driving sales performance, and ensuring compliance with company policies and procedures.Main Responsibilities:Customer Service:...
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Customer Experience Ambassador
2 weeks ago
Manila, National Capital Region, Philippines Support Services Group Full timeWe are seeking a Customer Experience Ambassador to join our team. In this role, you will be responsible for responding to inbound and making outbound calls to customers.Key Responsibilities:Responding to customer inquiries in a timely and professional manner.Facilitating communication between customers and internal support teams.Ensuring customer...
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Remote Customer Care
1 week ago
Manila, National Capital Region, Philippines Loop Support Full timeWe're Loop Support A dynamic staffing agency that partners with forward-thinking companies committed to providing outstanding customer experiences. Our clients value skilled professionals who can convert leads, nurture relationships, and drive revenue—all while delivering outstanding service.Are you a persuasive communicator with a passion for helping...
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Dedicated Customer Care Agent
1 week ago
Manila, National Capital Region, Philippines Loop Support Full timeWe're Loop Support, a dynamic staffing agency that partners with forward-thinking companies committed to delivering outstanding customer experiences.About the JobThis is an excellent opportunity for a motivated individual with a customer-first mindset and strong communication skills to join our team as a dedicated customer care agent.As a dedicated customer...
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Customer Experience Director
32 minutes ago
Manila, National Capital Region, Philippines beBee Careers Full timePosition DescriptionWe are seeking a Customer Experience Director to join our team. As a key member of our operations team, you will be responsible for driving continuous improvement in the customer experience and ensuring the highest level of service delivery.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and...
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Technical Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Support Services Group Full timeWe're looking for a Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Providing technical assistance to customers on various products and services.Diagnosing and resolving technical issues in a timely and efficient...
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Technical Support Representative
2 weeks ago
Manila, National Capital Region, Philippines Support Services Group Full timeAre you a people person with good communication skills? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to learn? If so, we have the perfect opportunity for youKey Responsibilities:Responding to inbound and making outbound calls to customers.Facilitating communication between customers and internal support to...
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Customer Service Representative
2 days ago
Manila, National Capital Region, Philippines Support Services Group Full timeWork arrangement: 100% onsite roleType of employment: Direct - FulltimeResponsibilities:Responding to inbound and making outbound calls to customers.Facilitating communication between customers and internal support to drive timely resolutions.Ensuring customer satisfaction through meticulous issue tracking.About You:At least 3-6 months BPO experience and...
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Customer Experience Director
7 days ago
Manila, National Capital Region, Philippines Wipro Philippines Inc. Full timeCandidate Profile: We are seeking a seasoned Customer Experience Director to lead our customer-facing teams in Manila.Key Accountabilities:Develop and execute strategies to drive customer satisfaction and loyalty.Lead cross-functional teams to deliver exceptional customer experiences across multiple channels.Analyze customer feedback and sentiment to...
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Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Apartment 1B Full timeWe are seeking a Customer Experience Director at Apartment 1B to lead our Front of House team in delivering exceptional customer experiences.Job SummaryYou will oversee the daily operations of our Front of House team, focusing on providing outstanding customer service.Leads the FOH team in scheduling, task delegation, and responsibility assignment to achieve...