Customer Support Director

2 weeks ago


Manila, National Capital Region, Philippines Insight Full time

**Customer Support Director Position**

We are seeking an experienced Customer Support Director to join our team at Insight. In this role, you will play a crucial part in supporting customers enrolled in the GETMod program, ensuring their needs and expectations are met with professionalism and efficiency.

This position involves coordinating and managing various client-facing and internal multi-disciplinary activities, including scheduling meetings, preparing reports, and maintaining regular communication.

The ideal candidate will possess exceptional organizational skills, strong communication abilities, and a customer-centric approach.

  • Develop and implement project plans, timelines, and budgets.
  • Monitor project progress and performance, addressing any issues or delays promptly.


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