Customer Experience Director
2 days ago
We are seeking a Customer Experience Director at Apartment 1B to lead our Front of House team in delivering exceptional customer experiences.
Job Summary- You will oversee the daily operations of our Front of House team, focusing on providing outstanding customer service.
- Leads the FOH team in scheduling, task delegation, and responsibility assignment to achieve peak performance.
- Develops new hires through thorough training and continuous evaluation to enhance their skills and knowledge.
- Rapidly responds to guest comments and concerns to maintain high levels of customer satisfaction.
This role requires a seasoned leader with excellent communication and interpersonal skills to drive the team's success.
Employee Benefits- Paid training for career progression
- Career opportunities for advancement
- Complimentary staff meals for enhanced job satisfaction
A stable commute or relocation to Taguig is necessary for this position.
-
Customer Experience Director
14 hours ago
Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full timeJob SummaryWe are seeking a seasoned Customer Experience Director to join our team and drive exceptional customer experiences. As a key member of our leadership team, you will be responsible for leading and managing a team to deliver outstanding customer experiences.In this role, you will coach associates to ensure the achievement of company and client...
-
Customer Experience Director
1 week ago
Manila, National Capital Region, Philippines Specialty Lifestyle Concepts, Inc Full time**Job Description:**Specialty Lifestyle Concepts, Inc is seeking a Customer Experience Director to lead our customer experience initiatives. As a Customer Experience Director, you will be responsible for developing and implementing strategies to drive customer satisfaction and loyalty.**Key Responsibilities:Develop and implement customer experience...
-
Customer Experience Director
1 week ago
Manila, National Capital Region, Philippines GlaxoSmithKline Full timeWe are seeking a Customer Experience Director to join our team at GSK. As a key member of the customer experience team, you will be responsible for developing and implementing customer-centric strategies that drive business results.Your primary focus will be on understanding customer needs, developing effective customer experience plans, and executing...
-
Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeAbout UsBank of the Philippine Islands (BPI) is one of the largest banks in the Philippines, offering a wide range of financial products and services to individuals, businesses, and institutions. We are committed to delivering exceptional customer experiences and driving business growth through innovation and collaboration.We are seeking a highly motivated...
-
Customer Experience Director
1 week ago
Manila, National Capital Region, Philippines Flat Planet Philippines , Inc. Full timeWe are seeking a highly skilled Customer Experience Director to lead our support team in delivering exceptional customer experiences at Flat Planet Philippines, Inc.About the Role:This is a challenging opportunity for a seasoned professional to take ownership of managing a high-performing technical support team. As Customer Experience Director, you will be...
-
Customer Experience Director
5 days ago
Manila, National Capital Region, Philippines Wipro Technologies Full timeJob OverviewWe are seeking a Customer Experience Director who will be responsible for ensuring customer financial needs are met by providing a best-in-class customer experience.Key ResponsibilitiesResponsible for working directly with team members and customers to ensure customer financial needs are met.Perform day-to-day coaching and management of 15-20...
-
Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Fresh Prints Full timeAbout Fresh Prints">Fresh Prints is a fast-growing NYC-based custom apparel start-up with a passion for innovation and customer satisfaction. We're looking for an exceptional Customer Experience Director to join our team, who will be responsible for leading our customer experience efforts and ensuring that every interaction with our customers exceeds their...
-
Customer Experience Director
5 days ago
Manila, National Capital Region, Philippines Concepcion Business Services, Inc. Full timeThe Customer Experience Director is responsible for ensuring that all customers receive excellent service and are satisfied with their shopping experience. As a key member of our team, you will be responsible for managing staff, driving sales performance, and ensuring compliance with company policies and procedures.Main Responsibilities:Customer Service:...
-
Director of Customer Experience
2 weeks ago
Manila, National Capital Region, Philippines Infinx Health Philippines INC Full timeJob Overview:Infinx Health Philippines INC is seeking a Director of Customer Experience to join our team. This role will be responsible for leading our customer experience initiatives and developing strategies to improve customer satisfaction.Key Responsibilities:Develop and implement customer experience improvement initiativesCollaborate with...
-
Customer Experience Manager
5 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeThe Compass Experience Labs team is seeking a skilled Customer Experience Manager to oversee the centralized Workforce RTA (Real-Time Adherence) team. This individual will be responsible for analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.Key ResponsibilitiesAnalyze reporting, staffing, and scheduling...
-
Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines Southeastasia Retail, Inc. Full timeSoutheastasia Retail, Inc.We are seeking a customer-focused Customer Experience Director to ensure exceptional customer service is provided to all members. As a key member of our team, you will be responsible for addressing inquiries, resolving issues, and enhancing the overall member experience.Key Responsibilities:Ensure exceptional customer service is...
-
Customer Experience Director
5 days ago
Manila, National Capital Region, Philippines MicroSourcing International, Inc. Full timeAbout the CompanyMicroSourcing International, Inc. is a pioneering offshore provider of managed services in the Philippines. Our company culture is built on the principles of inclusivity, diversity, and talent. We believe in empowering our employees to succeed and grow within our organisation.Job OverviewWe're seeking an experienced Customer Experience...
-
Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines MicroSourcing Full timeMicroSourcing is a pioneer and largest offshore provider of managed services in the Philippines, with over 9,000 professionals across 13 delivery centers. We are committed to 100% YOU and fostering an inclusive culture that celebrates diversity and talent.About the RoleThis is an exceptional opportunity to lead a high-performing team of professionals who...
-
Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines MoEngage Full timeAbout the RoleMoEngage is seeking a seasoned Customer Experience Director to lead our Enterprise Customer Success team. This role requires an inspiring leader who can rally a team towards hitting key performance indicators and providing an exceptional experience for our customers.The ideal candidate will have 5+ years of Customer Success or Account...
-
Customer Experience Director
2 weeks ago
Manila, National Capital Region, Philippines int transportation Full timeAbout This OpportunityWe are a dynamic company in the consumer products industry seeking an experienced Customer Experience Director to join our team.Job DescriptionThis full-time position plays a critical role in delivering exceptional customer service and driving sales performance as Showroom Supervisor.Key ResponsibilitiesLead and manage day-to-day...
-
Customer Experience Director
1 week ago
Manila, National Capital Region, Philippines UnifyCX Full timeRole OverviewThe Quality Director plays a pivotal role in driving service excellence at UnifyCX. This position requires a seasoned professional with a proven track record of developing and implementing quality assurance strategies that meet business objectives.
-
Customer Experience Director APAC
2 days ago
Manila, National Capital Region, Philippines Ciena Full timeJob OverviewCiena, a technology company prioritizing humanity, seeks an experienced leader to manage our Global Customer Care team in APAC. As Customer Experience Director APAC, you will oversee a team of engineers responsible for delivering exceptional support to our customers.Key ResponsibilitiesLead a high-performing team in providing timely technical...
-
Director of Customer Experience
1 week ago
Manila, National Capital Region, Philippines LinkedIn - Jobboard Full timeAbout the Position:This is an exciting opportunity for a seasoned professional to join our team as a Director of Client Success. As a key member of our leadership team, you will be responsible for driving strategic client relationships, ensuring satisfaction, retention, and revenue growth across multiple accounts. This role requires a high level of expertise...
-
Director of Customer Experience
1 week ago
Manila, National Capital Region, Philippines AFNI PHILIPPINES, INC. Full timeJob Title:We are looking for a seasoned Associate Director for Operations to lead our call center operations team at AFNI PHILIPPINES, INC.About Us:We are a reputable provider of customer service solutions, committed to delivering outstanding experiences to our clients and their customers.Job Overview:The successful candidate will be responsible for...
-
Customer Experience Ambassador
2 weeks ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeAbout the RoleOverviewWe're seeking a highly motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gathering their feedback on William Hill UK, helping to resolve any issues, and sharing information about our exciting products and...