Customer Service Liaison

4 weeks ago


Davao City, Davao, Philippines NeksJob Philippines Full time
Job Summary

We are seeking a highly skilled Customer Service Executive to join our team at NeksJob Philippines. As a key member of our customer service team, you will be responsible for handling customer concerns and complaints in a professional and timely manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a fair and efficient manner
  • Provide excellent customer service and support to ensure customer satisfaction
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain a thorough understanding of our products and services to effectively address customer queries
Requirements
  • At least a college degree and associate degree graduates
  • At least 6 months of BPO experience
  • Above-average to excellent communication skills in English
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work in a variety of schedules, including shifts and on-site work


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