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Customer Service Liaison
2 months ago
Key Responsibilities:
• Manage customer-focused accounts with proven people skills and excellent communication abilities, both oral and written.
• Investigate and resolve customer support tickets using strong analytical skills and problem-solving techniques.
• Multitask efficiently under time pressure, prioritizing tasks and managing multiple customer interactions.
Requirements:
• 6-12 months of customer service experience with a proven track record of managing customer-focused accounts.
• Proven experience in managing a service and support-focused team culture.
• Strong problem-solving and communication skills to effectively resolve customer issues.
• Ability to work efficiently under time pressure and multitask with multiple customer interactions.
About Fair Trade Outsourcing: We are a company dedicated to providing exceptional customer service and support to our clients. We value our employees and strive to create a positive work environment that allows them to grow and develop their skills.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.
Language: English
