Quality Assurance Manager Healthcare Professionals

4 weeks ago


Cebu City, Central Visayas, Philippines Qavalo Inc. Full time
Job Opportunity: QA Account Manager

We are seeking a highly skilled QA Account Manager to oversee and manage the productivity and output quality of assigned accounts, ensuring exceptional client service and satisfaction.

Key Responsibilities:
  • Oversee and manage the productivity and output quality of assigned accounts
  • Deliver exceptional client service on a day-to-day basis
  • Ensure compliance with QA review and Medicare guidelines
  • Lead and manage a team of healthcare professionals
Requirements:
  • Bachelor's degree in Nursing, Physical Therapy, Medical Technology, or related field
  • Active PRC license (a plus)
  • At least 1-3 years clinical experience in adult medical-surgical area
  • At least 1-3 years management/leadership experience in healthcare BPO
  • Excellent leadership and communication skills
What We Offer:
  • 10K Signing Bonus
  • Flexible work schedule (7AM-4PM) with 2 days off per week
  • Healthcare BPO career advancement opportunities
  • Paid Time Off and sick leaves
  • Performance and attendance bonuses
  • HMO insurance
  • Fun and exciting workplace with team buildings, seminars, and training


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