Loan Mortgage Broker Support Specialist
5 days ago
This role involves working closely with our internal brokers to support customer lending applications. You will be responsible for data entry, receiving information from clients and suppliers, and managing the submission process of loan applications through to settlement.
The successful candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. They will also have a strong understanding of mortgage finance processes and procedures, as well as proficiency in using loan software.
Key Responsibilities include:
- Supporting internal brokers with customer lending applications.
- Managing the submission process of loan applications through to settlement.
- Conducting title searches, ABN checks, and Veda credit checks to support loan processing.
- Performing accurate and timely data entry into lender portals.
- Overseeing compliance documentation, ensuring quality control throughout the process.
Requirements:
- Bachelor's/College Degree in Finance or equivalent qualification.
- Minimum 2 years' accounting experience, with a focus on Asset Finance Processing or Mortgage Loan Processing for Australian companies.
- Proficient in using loan software, particularly ApplyOnline; familiarity with LoanApp and Mercury is a plus.
- Previous experience working on AU broker support or loan application processing campaigns is highly desirable.
- Exceptional presentation skills, with strong written, verbal, and interpersonal communication skills, especially over the phone.
- Proficient in Microsoft Office Suite (Word, Outlook, Excel) and reporting tools (e.g., VLOOKUP, pivot tables).
- Excellent organizational and planning skills, with the ability to multitask, manage timelines, and meet deadlines.
- Strong attention to detail and a commitment to accuracy.
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