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Credit Data Administrator

7 days ago

Pasig, National Capital Region, Philippines Emapta Global Full time

Emapta Global is a leading provider of mortgage solutions in the Australian market. As a Credit Data Administrator, you will play a critical role in ensuring the accuracy and integrity of client data.

The ideal candidate will possess at least 1 year of experience in Australian mortgage processes and credit, with strong attention to detail and ability to follow complex loan structures. Excellent English communication skills (both written and verbal) are essential for this role.

Your daily tasks will include updating core loan processing systems, maintaining CRM (HubSpot) for accurate tracking of client data, and ensuring compliance with data security and privacy protocols. You will also be responsible for providing clients with progress updates at least every two days and communicating with lenders via portals, phone, and email to provide documentation, check rates, and clarify eligibility.

In addition to your technical skills, you will have excellent customer service experience with a focus on client support. Proficiency in Microsoft Office, Google Drive, email, calendar, and PDF tools is also required. Strong IT competency to learn and adapt to ApplyOnline and loan systems is a must.

As a valued member of our team, you will enjoy a competitive package, prime office location in Ortigas, and unlimited upskilling through Emapta Academy courses. You will also have access to our office gyms and exclusive Emapta Lifestyle perks.