IT Support Technician for Clients
1 day ago
We are seeking an IT Support Technician for Clients to handle initial technical queries and resolve issues efficiently.
Responsibilities:
- Assist clients with technical difficulties via phone and email.
- Use online case management tools to document and track incidents.
- Analyze and troubleshoot problems to find effective solutions.
- Verify the success of resolutions through thorough testing.
- Address client inquiries within set service level agreements.
- Elevate complex cases to 2nd level support teams.
Requirements:
- At least 1-2 years of experience in Technical Support or Customer Service.
- Proven ability to handle high call and email volumes.
- Background in managing travel-related accounts (desired).
- Fluent in English language is essential.
Skills and Abilities:
- Willingness to learn and adapt new IT support skills.
- Excellent questioning and active listening skills.
- Fundamental knowledge of basic troubleshooting methods.
- Critical thinking and analytical skills.
- Collaboration in a diverse, global environment.
- Effective written and verbal communication skills.
-
Support Services Technician
7 days ago
Taguig, National Capital Region, Philippines Santa Isabel Full timeSanta Isabel is seeking a skilled Support Services Technician to join our team. As a Support Services Technician, you will be responsible for providing technical support and assistance to our clients.About the Job:We are looking for a detail-oriented individual with excellent analytical skills and a strong understanding of technical concepts. In this role,...
-
Technical Support Technician
1 day ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeAbout UsAt IT BY DESIGN, we strive to deliver exceptional customer experiences through our comprehensive IT solutions. We are committed to empowering our clients with cutting-edge technology and top-notch support.Job RequirementsAbility to work onsite (BGC, Taguig) and night shift (8pm-5am Manila Time).Must have prior experience in a Service Desk/Help Desk...
-
IT Support Technician
2 days ago
Taguig, National Capital Region, Philippines black Full timeAbout the Role:As our IT Support Technician, you will be responsible for providing technical support and assistance to staff in our Manila office. This includes troubleshooting hardware and software issues, performing maintenance tasks, and ensuring that all IT systems are running smoothly.About You:We are looking for a highly skilled and experienced IT...
-
Revit Technician
1 day ago
Taguig, National Capital Region, Philippines Cashelglobal Full timeAbout Our ClientOur client is a leading consultancy specializing in commercial kitchen and hospitality design. They work on high-profile projects across the UK and internationally, delivering innovative and practical solutions for the foodservice industry. With a strong pipeline of work, they are looking for a Revit Technician to join their growing...
-
Key Client Support Manager
1 day ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeJob SummaryThe Senior Account Growth Strategist will be responsible for developing and executing strategies to drive revenue growth and client satisfaction. This role will work closely with cross-functional teams to identify opportunities and implement effective solutions.
-
Lead IT Desk Support Technician
1 day ago
Taguig, National Capital Region, Philippines Manpower (Philippines) Full timeJob DescriptionWe are seeking a Lead IT Desk Support Technician to join our team in Taguig, National Capital Region, Philippines.The ideal candidate will have experience working in a fast-paced IT environment and possess excellent problem-solving skills.Key Responsibilities:Troubleshoot complex technical issues.Develop and implement solutions to improve IT...
-
Help Desk Technician
2 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeRequirementsTo be successful in this role, you will need:Experience in dealing with international clients.Experience in IT Domain/BPO/Tech Support working for US/AUS/EMEA clients.Experience working with teams from English-speaking countries.A solid understanding of cybersecurity principles and best practices.Excellent problem-solving skills and the ability...
-
Corrigo Platform Technician
6 days ago
Taguig, National Capital Region, Philippines Jones Lang LaSalle Incorporated Full timeJob Summary:We are seeking an experienced IT professional to join our team as a Corrigo Platform Technician. As a key member of our technology team, you will be responsible for the successful deployment of the Corrigo Platform to new and existing clients.Key Responsibilities:Deploy, implement, and optimize the Corrigo Platform to new and existing...
-
Computer System Technician
5 days ago
Taguig, National Capital Region, Philippines Ascent PRO Full time**About the Role:**We are looking for a skilled Computer System Technician to join our service desk team. The ideal candidate will have extensive experience in workstation support, operating system support, and service ticketing systems.
-
Help Desk Technician
2 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeAs a Help Desk Technician at HCLTech, you will play a crucial role in ensuring the smooth operation of our IT systems and delivering exceptional customer experiences.Key ResponsibilitiesRespond to and resolve technical queries from clients.Document all client interactions and maintain accurate records.Collaborate with cross-functional teams to resolve...
-
IT Support Specialist
1 day ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at IT BY DESIGN. As a Help Desk Engineer, you will be responsible for providing first-line support to our clients and ensuring their technical issues are resolved efficiently.
-
Echo Diagnostics Technician
6 days ago
Taguig, National Capital Region, Philippines Wellnostics Inc. Full timeAbout the Role: Echo Diagnostics Technician plays a critical role in our diagnostic team, responsible for performing high-quality 2D echocardiograms. You will work closely with physicians to ensure accurate diagnoses, while maintaining patient comfort and safety throughout the procedure. This is an exciting opportunity for experienced technicians looking to...
-
Technical Support Specialist
2 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeHCLTech is a leading technology services company that empowers clients to transform their businesses and societies through digital innovation.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT service desk, you will be responsible for providing timely and effective support to our...
-
IT Support Specialist
2 days ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeJob DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at IT BY DESIGN. As an IT Support Specialist, you will be responsible for providing top-notch technical assistance to our clients. This includes troubleshooting, configuring, deploying, and administering Microsoft workstations connected to a domain.You will have strong...
-
HVAC Maintenance Technician
3 days ago
Taguig, National Capital Region, Philippines City Service Corporation Full timeJob OverviewThe HVAC Technician is responsible for the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. This is a dynamic role that requires a strong understanding of mechanical systems and the ability to work efficiently in a fast-paced environment.Main DutiesDiagnostics: Locate and diagnose maintenance problems...
-
Help Desk Technician
11 hours ago
Taguig, National Capital Region, Philippines NCC Group Philippines Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...
-
Technical Support Analyst
11 hours ago
Taguig, National Capital Region, Philippines NCC Group Philippines Full timeAbout the JobWe are seeking a highly skilled Help Desk Technician to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve user...
-
Enterprise Support Engineer
1 day ago
Taguig, National Capital Region, Philippines IT BY DESIGN Full timeIT BY DESIGN provides talent solutions for MSPs, helping businesses scale and improve profitability through staffing and outsourced support services.We are seeking an experienced IT Support Engineer L2 to manage our technical operations. The successful candidate will have experience in IT Domain/BPO/Tech Support, working with US/AUS/EMEA clients, and...
-
Client Support Specialist
7 days ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines is seeking a highly skilled Client Support Specialist to join our team. As a Client Support Specialist, you will be responsible for providing exceptional support to our clients in the Metro Manila area.Job Responsibilities:Respond to client inquiries and concerns via phone and emailProvide timely and effective solutions to client...
-
Client Support Specialist
2 days ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeJob Title: Client Support SpecialistNeksjob Corporation is a rapidly growing company that provides top-notch customer support services. We're seeking a highly skilled Client Support Specialist to join our team!Job SummaryAs a Client Support Specialist, you will be responsible for handling client inquiries and resolving issues in a timely and professional...