Ecommerce Operations Specialist

13 hours ago

Antipolo City, Calabarzon, Philippines beBeeEcommerce Full time $8,000
Job Title:

E-commerce Operations Specialist

About the Role:
  • This is a dynamic opportunity to support the seamless operation of e-commerce stores by managing calendars, communications, and project coordination.
  • The role ensures that e-commerce stores are updated accurately and quality assurance checks maintain a seamless customer experience.
Main Responsibilities:
  • Manage executive calendars, schedule meetings, and coordinate logistics.
  • Monitor inboxes and assist with communications and follow-ups.
  • Prepare meeting notes, presentations, and internal documentation.
eCommerce Management:
  • Update product pricing, descriptions, and website content including headers and collections.
  • Conduct regular content audits and implement site-wide copy changes.
  • Use Shopify's admin dashboard to create or modify pages and collections.
Quality Assurance & Testing:
  • Perform QA checks after product launches, price updates, or site changes.
  • Test customer journeys such as add-to-cart, checkout, and confirmation emails.
  • Identify and escalate bugs or UX/UI issues promptly.
Coordination with Developers and Agencies:
  • Serve as primary point of contact for developers, designers, and marketing partners.
  • Track open projects, requests, and deadlines using tools like Asana, Trello, or Notion.
  • Document and communicate requirements and QA feedback clearly.
General Operations:
  • Monitor store performance and flag irregularities.
  • Assist with pulling performance reports and customer data.
  • Help document SOPs and improve internal workflows.
Requirements:
  • 2+ years in an e-commerce coordinator, operations assistant, or similar role.
  • Proven familiarity with Shopify or similar CMS/e-commerce platforms.
  • Experience with quality assurance testing in e-commerce environments.
  • Basic coding experience (HTML/CSS) to manage site updates.
  • Strong organizational and communication skills with high attention to detail.
Work Setup:
  • Remote position.
  • Must have a reliable internet connection and a quiet workspace.
  • Required to provide own computer with Intel Core i5 or something similar or higher operating system.
Working Hours:
  • 40 hours per week, Monday to Friday, 9 AM - 6 PM Central Time.
Compensation:
  • $8.00 per hour.
  • No benefits package included.

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