Advanced Technical Service Provider

Technical Support SpecialistMCI is a leading provider of Business Process Outsourcing solutions. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking skilled and customer-focused Technical Support Specialists to provide technical assistance and troubleshooting support for...

Job Title: Technical Support SpecialistAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team. As an essential member of our Support team, you will provide assistance to customers and teammates by delivering solutions.Key ResponsibilitiesDeliver prompt and friendly resolutions to customer inquiries via live chat, phone...

Technical Support Representative Job SummaryAre you a skilled and customer-focused individual looking to provide technical assistance and troubleshooting support for various clients? MCI is seeking talented professionals to join our team as Remote Technical Support Representatives.As a Remote Technical Support Representative, you will respond to technical...

Technical Support Engineer Job DescriptionThis role involves providing advanced technical support to customers, focusing on complex technical issues that require in-depth troubleshooting and resolution.Primary Responsibilities:Serve as the primary escalation point for complex technical issues.Provide technical support while maintaining a customer-first...

Job OverviewWe're seeking skilled professionals to provide technical assistance and troubleshooting support for various clients.As a Technical Support Representative, you'll respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.Strong proficiency in...

Service Desk TechnicianAs a Service Desk Technician, you will be the primary point of contact for technical support requests from end-users.The role requires a strong technical background, excellent problem-solving skills, and a customer-focused approach. You will act as a bridge between Level 1 support and more specialized IT teams, ensuring timely...

Job OverviewThe role of a Technical Support Specialist involves being an integral part of our support team, responsible for providing assistance to customers and colleagues through delivering solutions.Key Responsibilities:Deliver prompt and friendly resolutions to customer inquiries via live chat, phone support, email, video calls, recordings, and help desk...

Job OverviewWe are seeking a highly skilled Career Advancement Professional to ensure our clients receive exceptional support and service.This role is crucial for fostering long-term relationships, ensuring customer satisfaction, and driving retention.Key ResponsibilitiesAct as the primary point of contact for clients, ensuring their satisfaction and success...

About the RoleAs a Technical Support Engineer, you will be part of our team providing exceptional technical support to our customers worldwide. You will ensure smooth operations and timely resolution of both critical and low-priority requests.Key Responsibilities:Resolve escalated technical issues from Tier 1 Support.Assist with critical incidents escalated...

Technical Support Specialist RoleWe are looking for a skilled technical support professional to join our team.The ideal candidate is comfortable adapting quickly between providing customer and technical support, and passionate about delivering high-quality solutions.You'll work closely with cross-functional teams to identify patterns, resolve issues, and...