Application Support Specialist

1 month ago


Pasig, National Capital Region, Philippines Career Professionals, Inc. Full time

Job Description:

Career Professionals, Inc. is seeking a skilled Application Support Specialist to join our team.

About the Role:

The ideal candidate will have a strong background in monitoring applications, infrastructure, and telecommunications using various tools.

Key Responsibilities:

  • Monitor application performance, identify issues, and escalate incidents to the service owner.
  • Analyze alerts, assess their impact, and create incident reports as necessary.
  • Collaborate with technical teams during incident management by generating charts and custom reports from monitoring tools upon request.
  • Work closely with Subject Matter Experts (SMEs) to produce insightful reports on events and optimize the use of monitoring tools.

Requirements:

To succeed in this role, you should have excellent analytical and problem-solving skills, along with experience working with monitoring tools.

Compensation and Benefits:

We offer a competitive salary for this position, estimated to be around $90,000 per annum based on industry standards and location.

Additional benefits include opportunities for professional growth and development, a collaborative work environment, and a comprehensive rewards package.



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