Online Reputation Specialist

3 days ago

Antipolo City, Calabarzon, Philippines beBeeCommunity Full time ₱70,000 - ₱80,000
Job Overview

We are seeking a skilled Community Manager to strengthen and protect clients' online presence.

The ideal candidate will have experience in customer service, reputation management, or community building.

Key Responsibilities
  • Craft professional responses to customer reviews and implement outreach campaigns to encourage positive feedback.
  • Monitor key review platforms for new activity and track review performance metrics.
  • Leverage AI tools for review responses and sentiment analysis.
Requirements
  • A background in community management or customer success roles is required.
  • Strong written communication skills with empathy and professionalism.
  • Proficiency in Google Sheets/Excel for trackers and reporting.
Nice-to-Haves
  • Understanding of brand voice and tone consistency.

This role offers the opportunity to make a significant impact on our clients' online reputation.

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