
Online Brand Manager
21 hours ago
We are seeking a highly skilled and experienced Executive Assistant with strong online reputation management expertise to join our team.
- This role will focus on monitoring and managing online brand presence, generating positive reviews, and handling high-priority tasks to support the executive team.
Key Responsibilities
- Monitor online conversations and respond effectively to protect and enhance brand reputation
- Develop strategies to counter inaccurate or negative posts/comments
- Generate and coordinate positive reviews through legitimate channels
- Track and report on online sentiment and reputation metrics
- Provide administrative support, including scheduling, research, and project coordination
- Serve as a point person for urgent, high-visibility brand issues
Minimum Qualifications
- Proven experience in online reputation management, social listening, or digital community engagement
- Excellent communication and writing skills
- Strong problem-solving ability and discretion in sensitive matters
- Comfortable working in a fast-paced environment
- Tech-savvy with knowledge of social media and app store platforms
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