Business Systems Analyst
4 weeks ago
At Hunter's Hub Incorporated, we're seeking a skilled Business Analyst to join our team. As a key member of our organization, you will play a crucial role in driving business growth and success.
Key Responsibilities:- Requirements Gathering and Documentation: Collaborate with stakeholders to gather and document business requirements, ensuring clarity and alignment with project objectives.
- Genesys Cloud Implementation and Optimization: Analyze business needs and translate them into functional requirements for Genesys Cloud, collaborating with technical teams to configure and optimize the platform for improved customer experience.
- Agile Scrum Participation: Work closely with development and QA teams in an Agile Scrum environment to ensure timely delivery of solutions, participating in daily stand-ups, sprint planning, and retrospectives to maintain project momentum.
- Quality Assurance: Develop and execute comprehensive test plans and test cases to ensure the functionality and quality of solutions, conducting unit testing on deliverables to validate that they meet business and technical requirements.
- Vendor Management: Manage relationships with external vendors to ensure service-level agreements (SLAs) are met, coordinating with vendors to troubleshoot issues and implement solutions in collaboration with internal teams.
- Report and Technical Documentation: Prepare detailed reports and technical documentation for stakeholders, summarizing project progress, test results, and system performance, collaborating with technical teams to gather and compile data for analysis and decision-making.
- Cross-Functional Collaboration: Coordinate with cross-functional teams, including developers, testers, and project managers, to ensure alignment on project goals and requirements, facilitating communication between business units and technical teams to deliver high-quality solutions on time.
- Process Improvement: Continuously analyze business processes and recommend improvements to enhance operational efficiency and effectiveness, identifying opportunities to leverage Genesys Cloud capabilities to improve customer engagement and streamline operations.
We're looking for a talented and experienced Business Analyst who can bring their expertise and passion to our team. If you're a strategic thinker with excellent communication and collaboration skills, we encourage you to apply for this exciting opportunity.
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Taguig, National Capital Region, Philippines Hunter's Hub, Inc. Full timeHunter's Hub, Inc. is seeking a highly skilled Business Systems Analyst to join our team. The ideal candidate will have a strong background in business analysis, requirements definition, and functional specification. Key responsibilities include: **Job Summary** We are looking for a skilled Business Systems Analyst to work on various projects, ensuring the...
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Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionWe are seeking a highly skilled Business Analyst to join our team at Nityo Infotech. As a key member of our organization, you will play a crucial role in driving business growth and success.Key ResponsibilitiesDevelop and implement business process improvements to increase efficiency and productivity.Collaborate with cross-functional teams to...
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Business Systems Analyst
4 weeks ago
Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob DescriptionAt Hunter's Hub Incorporated, we are seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in identifying and documenting future state business, data, and other functional requirements.Key Responsibilities:Collaborate across processes and data domains to document assigned data domain...
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IT Business Systems Analyst
4 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Philippines is seeking a skilled IT Business Analyst to join their team. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least 2 years of experience in requirements gathering and systems analysis, release management, project management, or service transition. The successful candidate will have...
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Business Systems Analyst
4 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeJob DescriptionAt Nityo Infotech, we are seeking a highly skilled Business Analyst to join our team. The ideal candidate will have a strong background in Information Technology, specifically in system implementation, and will possess excellent business management and designing business process skills.Key Responsibilities:Conduct business impact analysis and...