Senior Workforce Management Professional

2 weeks ago


Imus, Calabarzon, Philippines beBeeWorkforce Full time ₱1,200,000 - ₱2,000,000
Job Opportunity

Job Summary:

We are seeking a senior workforce management professional to oversee workforce scheduling and ensure efficient staffing and customer satisfaction.

Key Responsibilities
  1. Generate schedules that meet business requirements, taking into account actual scenarios and overtime needs.
  2. Monitor queue activity in real-time, tracking and documenting agent performance across multiple lines of business.
  3. Prepare and publish accurate and timely reports, including intraday metrics and other relevant data.
About the Role
  • This is an entry-level full-time position in business development.
  • The ideal candidate will have experience in workforce management and be able to analyze data to inform strategic decisions.
About Our Company

We are a leading provider of business consulting and services, committed to delivering exceptional results for our clients.



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