Digital Marketing Operations Specialist

1 week ago

Marikina City, National Capital Region, Philippines beBeeExpert Full time ₱1,100,000 - ₱1,500,000
Behind-the-Scenes Expert Needed

Join a team that prioritizes process, performance, and people to deliver exceptional results.

Job Description:

As a subject matter expert, you will be the go-to person behind our team's success. You will work closely with our virtual marketing assistants (Doers) to troubleshoot, problem-solve, and power through challenges in digital marketing tools. Your technical expertise will guide Doers, improve outcomes for our clients, and keep our operations running smoothly.

Responsibilities:

  • Provide real-time support to Doers via internal chat
  • Troubleshoot issues in various digital marketing tools
  • Assist in client escalations by completing urgent tasks during critical retention periods
  • Develop how-to resources, Loom videos, and SOPs to plug recurring knowledge gaps
  • Collaborate with teams to improve systems and prevent repeat issues
  • Identify common roadblocks and recommend internal training or process updates

Requirements:

  • 2–3 years' experience in digital marketing, VA support, or SME roles
  • Familiarity with at least 5 of the following: Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp
  • Excellent written communication and structured problem-solving skills
  • Ability to explain complex tools in simple terms
  • Strong attention to detail and process-oriented thinking
  • Willingness to work flexible shifts across 24/7 schedules as required

Benefits:

  • Join a remote-first company that values people, process, and performance
  • Be part of a high-performing team that genuinely supports each other
  • Work a flexible, business-rostered shift – and build your global career
  • Enjoy growth, structure, and support – we don't just throw you into the deep end
  • Make a meaningful impact by helping others succeed and scale

What We Offer:

A unique opportunity to work behind the scenes and make a significant contribution to our team's success.

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