IT Support Specialist

1 month ago


Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full time

We are seeking a skilled IT Support Specialist to join our team at Compliant Business Processing Philippines Inc.

Job Description

The ideal candidate will have 3 years of experience in international ocean and air freight forwarding, with a strong understanding of common transport management systems such as CargoWise One.

  • Administer and provide 2nd level support for transport management systems (CargoSoft and CargoWise One)
  • Create user documentation
  • Train users on the job
  • Record and process customer requirements
  • Advise specialist departments on the use of CargoSoft, CargoWise One, and Wice CRM
  • C Coordinate and test new software releases
Requirements

To be successful in this role, you will need:

  • A degree in Computer Science, Information Technology, or an equivalent field
  • Excellent knowledge of forwarding processes and practical experience in supply chain management
  • Very good written and spoken German and English language skills
  • Ability to work independently and as part of a team
Benefits

We offer a competitive salary package, including:

  • A permanent work-from-home arrangement
  • HMO and life insurance coverage from day one
  • An internet allowance and company-provided PC
  • A 20% night differential and other allowances


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