IT Support Specialist
1 month ago
We are seeking a skilled IT Support Specialist to join our team at Compliant Business Processing Philippines Inc.
Job DescriptionThe ideal candidate will have 3 years of experience in international ocean and air freight forwarding, with a strong understanding of common transport management systems such as CargoWise One.
- Administer and provide 2nd level support for transport management systems (CargoSoft and CargoWise One)
- Create user documentation
- Train users on the job
- Record and process customer requirements
- Advise specialist departments on the use of CargoSoft, CargoWise One, and Wice CRM
- C Coordinate and test new software releases
To be successful in this role, you will need:
- A degree in Computer Science, Information Technology, or an equivalent field
- Excellent knowledge of forwarding processes and practical experience in supply chain management
- Very good written and spoken German and English language skills
- Ability to work independently and as part of a team
We offer a competitive salary package, including:
- A permanent work-from-home arrangement
- HMO and life insurance coverage from day one
- An internet allowance and company-provided PC
- A 20% night differential and other allowances
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