IT Support Specialist
1 week ago
Archangel Technologies, Inc. is seeking a highly motivated and skilled IT Support Specialist to join our team.
About the JobThis is a full-time position that offers a competitive salary of Php18,000.00 - Php20,000.00 per month.
As an IT Support Specialist, you will be responsible for providing technical assistance to clients through various means, including phone, email, and in-person visits.
Key Responsibilities:- Perform basic computer troubleshooting on client's workstations
- Prepare and deploy workstations to employees based on request
- Daily checking and monitoring of office network condition and status (internet connection, VPN, company system, etc.)
- Provide helpdesk support and resolve problems to the end user's satisfaction
- Talk to clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Monitor and maintain a monthly inventory of consumables
- Install, test, and configure new workstations, peripheral equipment, and software based on request
- Bachelor's/ College Degree, in Computer Engineering, Information Technology, or any equivalent course
- Knowledgeable in basic computer hardware troubleshooting
- Knowledgeable in basic OSI, TCP/IP Networking protocol, and network troubleshooting
- Familiar with different Operating Systems (Windows, MacOS, Linux)
- Self-motivated, tenacious, and eager to learn
- Detail-oriented and organizing skills
- Excellent interpersonal skills / Client-oriented
- Good analytical and problem-solving skills
- Ability to work well in a team
- Health insurance
- Domestic/International business travel opportunities - All expenses paid by the company
- Promotes Communication and Collaboration
- Dynamic environment and opportunities for promotions
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