IT Support Specialist

1 week ago


Mandaluyong City, National Capital Region, Philippines Archangel Technologies, Inc. Full time

Archangel Technologies, Inc. is seeking a highly motivated and skilled IT Support Specialist to join our team.

About the Job

This is a full-time position that offers a competitive salary of Php18,000.00 - Php20,000.00 per month.

As an IT Support Specialist, you will be responsible for providing technical assistance to clients through various means, including phone, email, and in-person visits.

Key Responsibilities:
  • Perform basic computer troubleshooting on client's workstations
  • Prepare and deploy workstations to employees based on request
  • Daily checking and monitoring of office network condition and status (internet connection, VPN, company system, etc.)
  • Provide helpdesk support and resolve problems to the end user's satisfaction
  • Talk to clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Monitor and maintain a monthly inventory of consumables
  • Install, test, and configure new workstations, peripheral equipment, and software based on request
Requirements:
  • Bachelor's/ College Degree, in Computer Engineering, Information Technology, or any equivalent course
  • Knowledgeable in basic computer hardware troubleshooting
  • Knowledgeable in basic OSI, TCP/IP Networking protocol, and network troubleshooting
  • Familiar with different Operating Systems (Windows, MacOS, Linux)
  • Self-motivated, tenacious, and eager to learn
  • Detail-oriented and organizing skills
  • Excellent interpersonal skills / Client-oriented
  • Good analytical and problem-solving skills
  • Ability to work well in a team
Benefits:
  • Health insurance
  • Domestic/International business travel opportunities - All expenses paid by the company
  • Promotes Communication and Collaboration
  • Dynamic environment and opportunities for promotions


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