Product Logistics Coordinator

2 days ago


Calamba, Calabarzon, Philippines beBeeOperations Full time ₱25,000 - ₱40,000
About the Role

As a Product Operations Assistant, you will play a pivotal role in managing the process that enables nurse entrepreneurs to place orders on our platform seamlessly. Our entrepreneurs rely on us to manage the operations of ordering and fulfillment behind the scenes.

This position involves overseeing supplies operations and fulfillment including:

  • Registering new accounts eligible to use our supplies platform
  • Monitoring our platform for incoming orders and payments
  • Placing orders with suppliers when received through our platform
  • Daily reconciliations between platform orders and supplier orders
  • Customer service via email to resolve lost or incorrectly placed orders
  • Escalating serious issues to your manager
  • Identifying opportunities to improve the process
  • Additional ad-hoc responsibilities as requested by your manager or product and engineering team

We are looking for candidates who possess experience working with US customers in a similar role, as well as proficiency in using Shopify and similar platforms. Additionally, they should have basic data analysis skills using Microsoft Excel and be able to work US hours (as late as 8pm ET weekdays). Strong written and verbal English skills are also required, along with attention to detail and reliability.

Requirements

We require candidates who can provide a reliable internet connection (>10mbps) and work in a quiet environment. Proficiency in English is essential.

Bonus points if you have previous experience in healthcare/beauty/wellness business, experience with project management tools like Asana or Trello, or QA manual testing experience.



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