Collaborative M365 Technical Expert

2 days ago


San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱200,000
Job Overview

The ideal candidate will have extensive experience in managing and optimizing messaging, communications, and collaboration technologies.

This role demands problem-solving capabilities for incidents logged by clients and/or alerts from infrastructure monitoring. The successful applicant will require attention to detail, adherence to quality standards, time management, and targets delivery against agreed KPIs and customer service level agreements.

As a senior technical analyst/M365 support engineer, you will be responsible for supporting colleagues in the SMC, acting as an escalation point. You will review potential issues before escalating them to the vendor or work on the issues while the case is being looked at by Microsoft. This role involves mentoring the wider SMC team.



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