Technical Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeProblemSolving Full time ₱1,500,000 - ₱2,500,000
Job Overview

Assume a key role in delivering exceptional technical support to end-users.

Key Responsibilities
  • Provide timely resolution of desktop computer issues, encompassing hardware, printer troubleshooting, and configuration.
  • Install software and/or hardware peripherals, perform daily backup procedures, and liaise with third-party vendors for problem resolution.
  • Support and troubleshoot IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools.

Additionally, you will:

  • Participate in the rollout of new software packages and upgrades.
  • Monitor and support IT systems to ensure seamless operation.
Requirements
  • Excellent problem-solving skills and organizational abilities.
  • Ability to work effectively in a team environment.
  • Basic understanding of software monitoring tools.
  • Good communication skills.

Benefits include regular travel opportunities under 25%.

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