Incident Management Lead

7 days ago


Pasig, National Capital Region, Philippines UBX Full time

The Incident Management Lead at UBX is responsible for leading teams and developing strategies to minimize business disruption. As an experienced leader, you will collaborate with cross-functional teams to resolve complex incidents and improve process efficiency.

Responsibilities:
  • Develop and implement incident management strategies to meet business objectives
  • Lead teams to resolve Sev 2 and Sev 3 incidents
Requirements:
  • 10+ years of experience in digital service delivery or a related field
  • Demonstrated experience in leading teams and managing complex incident resolution processes

We offer a dynamic work environment, opportunities for growth and professional development, and a competitive salary.



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