Customer Service Representative

1 week ago

Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Opportunity

We are seeking a highly skilled call center representative to join our team.

This is a dynamic opportunity for a customer-focused individual who can handle inbound and outbound calls professionally and efficiently.

The successful candidate will be responsible for resolving customer issues through effective problem-solving, researching and retrieving information across systems to support customer needs, and accurately documenting interactions and processing claims.

  • A strong command of English is required.
  • Prior call center experience is necessary.
Key Responsibilities
  1. Handle customer inquiries in a timely and professional manner.
  2. Resolve customer complaints and issues through effective communication and problem-solving skills.
  3. Utilize available resources to find solutions to customer problems.
  4. Maintain accurate records of customer interactions and process claims efficiently.
  5. Guide customers through options to find the best solutions.
Requirements
  • A high school diploma or equivalent.
  • Strong language skills and typing ability.
  • Familiarity with Microsoft Office and Windows operating systems.
Benefits
  • Competitive compensation package.
  • Ongoing training and career development opportunities.
  • A supportive and collaborative work environment.

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