Customer Service Representative

24 hours ago

Antipolo City, Calabarzon, Philippines beBeeRepresentative Full time ₱1,000,000 - ₱1,200,000
Job Title: Customer Service Representative

We are seeking a highly motivated and skilled customer service representative to join our team. As a customer service representative, you will be responsible for handling inbound calls and providing exceptional customer service to our clients.

The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment. You will also have prior experience in a call center setting and be proficient in English.

  • Key Responsibilities:
  • Handle inbound calls in a professional and efficient manner
  • Resolve customer issues on the first call through effective problem-solving
  • Research and retrieve information across systems to support customer needs
  • Accurately document interactions and process claims

Requirements

Qualifications:

  • High school diploma or equivalent required
  • Previous call center experience preferred
  • Strong command of the English language required
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Benefits

Our Company Offers:

  • A competitive salary and benefits package
  • A comprehensive training program
  • Opportunities for growth and advancement
  • A supportive and dynamic work environment

Other Information

This is a full-time position working in a professional office environment. The employee will be required to sit/stand for long periods while using a computer and telephone headset. Regularly, the employee may need to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

It is the policy of our company to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.

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