Scheduling Expert

3 weeks ago


Quezon City, National Capital Region, Philippines Cyberbacker Full time

We are seeking a skilled Scheduling Expert to join our team at Cyberbacker. As a key member of our organization, you will play a crucial role in scheduling appointments with clients and nurturing leads until they become conversions.

Job Responsibilities:

  • Make the maximum number of outbound calls to schedule appointments with clients
  • Nurture leads through follow-ups until appointments are set
  • Respond promptly to inbound calls, text messages, and emails from prospects
  • Deliver value propositions and handle objections using established scripts
  • Update the CRM system with relevant information after each interaction
  • Coordinate and manage appointment calendars efficiently

Requirements:

  • Excellent English communication skills (both verbal and written)
  • Comfortable making phone calls, memorizing, and delivering call scripts
  • Strong customer service orientation and active listening abilities

General Requirements:

  • A good command of the English language
  • Must be 18 years of age or older
  • A headset with a noise-canceling feature and high-definition webcam

Device Specifications:

  • An Intel Core i3 (6th to 12th gen), i5, or i7 processor, or AMD equivalent
  • Windows or Mac operating system
  • At least 8GB of RAM and 60GB of free hard disk space

Network Requirements:

  • A stable 10 Mbps DSL/Fiber internet connection (USB sticks, signal-based, and wireless connections are not allowed)

What We Offer:

  • 100% remote work arrangement
  • No prior work experience required
  • Ongoing training and development opportunities
  • Career growth and job security
  • Profit-sharing retirement plan
  • All-expense-paid trip to the USA for top performers
  • In-house medical assistance and paid time off
  • Predictable and timely payment

Estimated Salary: $40,000 - $60,000 per year based on performance and location.



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