Customer Experience Associate

1 week ago


Taguig, National Capital Region, Philippines Smartpark Systems Solutions, Incorporated Full time

SSSI sees itself as the Philippine leader in parking management services.

The Role

You will be responsible for :

  • The Customer Experience Associate (Reliever) is responsible for managing communication through courteous handling of incoming calls, transferring them to the appropriate departments, and ensuring important messages are conveyed accurately. It includes welcoming visitors and addressing their needs, managing mail distribution, and performing clerical tasks like encoding and document filing. The position requires maintaining cleanliness and organization in the workplace and visitor areas, providing excellent customer service, and performing additional tasks as assigned by superiors or clients, ensuring overall workplace efficiency and professionalism.

Ideal Profile

Requirements

  • Graduate of any four year business related course
  • Proficient with Microsoft Office (Word, Excel, PowerPoint and others)
  • Strong customer service skills
  • Must possess good written and oral communication skills
  • Ability to multi-task and work under pressure

What's on Offer?

  • Work alongside & learn from best in class talent
  • A role that offers a breadth of learning opportunities
  • Flexible working options
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