Customer Service Agent Position

2 weeks ago


Pulong Santa Cruz, Calabarzon, Philippines Neksjob Full time

Neksjob is currently looking for highly skilled and motivated Customer Service Agents to join our team. This role offers a unique opportunity to develop your skills in customer service, problem-solving, and communication.

Key Responsibilities
  • Respond promptly and professionally to incoming calls from customers, addressing their inquiries and concerns in a timely manner.
  • Manage customer requests and ensure that they are resolved efficiently and effectively.
  • Maintain accurate and organized files, utilizing computer systems to streamline tasks and improve productivity.
Requirements
  • A minimum of a high school diploma or equivalent is required; however, having a higher educational qualification is preferred.
  • No less than 6 months of experience in the BPO industry is necessary, with a strong background in customer service.
  • Excellent English communication skills are essential, as well as proficiency in using computer software and applications.
  • Candidates should possess excellent problem-solving, multitasking, and customer service skills, with the ability to work effectively in a fast-paced environment.
Why Choose Neksjob?

We offer a competitive salary package, including allowances, monthly performance incentives, leave credits, insurance coverage, and HMO benefits. Our company provides opportunities for career development and advancement, making us an attractive choice for those seeking long-term growth and success.



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