Customer Service Team Member

14 hours ago


Quezon City, National Capital Region, Philippines JKILC Full time

Company Overview:

JKILC has been a world leader in the technology software industry for nearly 34 years, renowned for innovation and expertise.

Our global network delivers services that empower clients to excel as high-performance entities, making us a trusted partner for businesses around the world.

Job Description:

We are seeking an experienced Custome Service Team Member to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional client service support according to our scope of work and service level requirements.

You will establish call standards, meet customer care needs, and resolve them in a timely fashion, ensuring seamless communication with our clients.

Required Skills and Qualifications:

  • Bachelor's degree holder or high school graduate
  • Open to fresh graduates
  • Working experience in the same role is an advantage
  • Able to work on site
  • Ability to start immediately is an advantage

Salary: Negotiable depending on years of working experience, approximately PHP 30,000 - PHP 50,000 per month, based on the Quezon City location and industry standards.

Benefits:

We offer a dynamic work environment, opportunities for growth and development, and competitive compensation packages.

Job Responsibilities:

  • Deliver client service support according to the scope of work and service level requirements
  • Establish call standards
  • Meet customer care needs and resolve them in a timely fashion
  • Answer inquiries and concerns of customers via calls
  • Perform other tasks assigned

Recruitment Process: (Face-to-Face)

Final Interview:

We look forward to welcoming talented individuals like you to our JKILC team



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