Customer Service Representative Team Member

3 days ago


Makati City, National Capital Region, Philippines Your Go to Recruiter Full time
Makati Office

Salary: P15,950.00 - 17,150.00/month

Working Schedule: Monday to Friday, 8:00 am - 5:00 pm Onsite

About the Role:

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at our Makati office.

  • Respond to general inquiries from customers via phone or email, providing timely and accurate support to meet their needs.
  • Facilitate hospital admission and discharge processes for healthcare members, ensuring seamless transactions.
  • Secure medical documents related to hotline transactions as required.
  • Verify billing information and perform other tasks related to customer payments.
  • Collaborate with cross-functional teams to resolve customer issues and improve overall service quality.
Requirements:
  • Bachelor's degree in any field.
  • Proficiency in Microsoft Office applications.
  • Prior experience in HMO/Hospital/Clinic work is an advantage.
  • Excellent communication and interpersonal skills.
  • Availability to work on a rotational shift schedule.
  • Strong computer skills and internet connection.
About Us:

Your Go to Recruiter is a leading recruitment agency dedicated to connecting top talent with exceptional job opportunities.



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