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Program Support Manager

1 week ago

Manila, National Capital Region, Philippines Allegis Group Services, Inc. Full time
Key Responsibilities:

The Program Support Manager will be responsible for maintaining and updating worker assignments to reflect appropriate changes, and providing program status reports to leadership as required.

The successful candidate will have strong analytical and problem-solving skills, with the ability to document all client-reported issues and track resolution through to completion ensuring a high level of customer satisfaction.

This role requires excellent verbal and written communication skills, as well as MS Office/Tools- advanced skills.

The Recruitment Operations Associate will also conduct research and analysis to resolve client or supplier inquiries, and provide constant communication to clients, suppliers, contingent workers, and other partners via face-to-face meetings, email, and phone.

  • Assist Hiring managers, Staffing Specialists, and suppliers during all stages of the contract labor acquisition process
  • Monitor performance against contract SLAs