Customer Service Representatives
6 days ago
Job Description:
\We are seeking highly skilled Customer Service Representatives to join our team at our Cebu office. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.
\About Us:
\Lexie Staffing Business Consulting is a leading provider of staffing solutions. Our company prides itself on its commitment to delivering high-quality services to our clients and candidates.
\Key Responsibilities:
\- \
- Respond to customer inquiries in a timely and professional manner\
- Resolve customer complaints in accordance with company policies and procedures\
- Work closely with internal stakeholders to ensure seamless communication and collaboration\
- Meet or exceed performance metrics and targets\
- Participate in training and development programs to enhance skills and knowledge\
- Adhere to company policies and procedures\
- Foster a positive and supportive work environment\
- Maintain accurate records and reports as required\
- Perform other duties as assigned by management\\/ul\applicationProcess:\
- \
- Review job description and requirements\
- Submit application with resume and cover letter\
- Participate in initial screening and interviews\
- Complete any additional assessments or testing as required\
- Final interview and job offer\\/ol\applicationRequirements:\
- \
- High school diploma or equivalent required; Bachelor's degree preferred\
- Minimum 1 year of customer service experience\
- Excellent communication and interpersonal skills\
- Able to work in a fast-paced environment\
- Strong problem-solving and analytical skills\
- Ability to maintain confidentiality and handle sensitive information\
- Basic computer skills and proficiency in MS Office\\/ul\_workerType:Employee,
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