Executive Manager, Digital Delivery

Olly Olly is seeking a seasoned Digital Operations Leader to oversee the delivery and quality of digital assets. This role involves managing a team responsible for web support, quality assurance, and design. The ideal candidate will ensure that client websites and digital products are completed on time, to spec, and at the highest standard of quality.

The Digital Operations Leader will be responsible for building and refining processes, enforcing deadlines, and coaching their team to ensure seamless project execution. They will work closely with leadership to balance workloads, improve workflows, and maintain high-quality standards while meeting client expectations.

Our ideal candidate is a proactive leader who can blend operational discipline with people leadership. They will thrive in a fast-paced environment, identify areas for improvement, and motivate a cross-functional team to deliver consistently strong results.

• Analyze team performance and project data to identify opportunities for improving delivery speed, quality, and efficiency.
• Work closely with the SEO and Digital Marketing Director to enhance workflows, launch new initiatives, and ensure website production aligns with overall marketing strategy.
• Partner with leadership to spot risks, remove roadblocks, and keep projects on schedule.
• Review and refine the output of the QA, design, and web support teams to ensure error-free, on-brand client websites and digital assets.
• Lead, coach, and develop a team of 10, setting clear expectations, managing workloads, and fostering accountability.
• Collaborate cross-functionally with SEO, digital marketing, and client-facing teams to ensure client deliverables align with business needs and drive measurable results.
• Actively contribute to Olly Olly's culture by providing regular feedback, sharing best practices, and promoting continuous improvement.
• Identify workflow bottlenecks and standardize processes to ensure smooth project delivery and high-quality client outcomes.

• 5+ years experience in digital operations, website production, or marketing operations, overseeing delivery and quality of digital assets.
• 2+ years managing remote, cross-functional teams in a high-volume environment.
• Strong English communication skills, both written and verbal.
• Hands-on experience with QA and website delivery, ensuring projects meet deadlines and quality standards.
• Proficiency with WordPress (themes, plugins, CMS workflows), including testing new features on both the front and back end.
• A keen eye for design and content QA, ensuring websites are visually consistent, user-friendly, and optimized for conversions.
• Figma fluency — ability to read and assess design files to ensure pixel-perfect, accurate implementation.
• Experience collaborating with designers, developers, and marketing stakeholders to align outputs with client goals.
• A proactive leader who thrives in fast-paced environments, with a proven ability to enforce deadlines, manage processes, and elevate team performance.

• A Bachelor's degree in Business, Communications, Marketing, or a similar related field
• Familiarity with:
• Project & Workflow Management: Jira, Asana, Confluence, Slack, Clockify.
• CRM: HubSpot.
• Analytics & Reporting: Google Business Profile, Google Analytics, Google Search Console, Looker Studio, SEMRush.
• Website Platforms & Hosting: Pressable, Bluehost, GoDaddy.
• Other Digital Production Tools: Facebook Business Manager, Social Pilot, Canva, Gemini, Grammarly.

• Flexible work: 100% remote, with core hours for seamless collaboration.
• Schedule: 8:00 am - 5:00 pm CST, Monday-Friday (weekends off)
• Work-life balance: Generous PTO, including 15 vacation days and U.S. holidays.
• Join an inclusive, international, and innovative team where your high-impact work directly contributes to both company and client success.

Let's shape the future of small business growth together. Your ideas, strategies, and solutions will directly impact the success of small businesses. And our own growth

We celebrate differences in background, culture, abilities, and perspectives because diversity drives innovation and creativity. Your voice matters here; it really does And your unique perspective will help us shape the future of small business growth.