
Finance Liaison Officer
3 days ago
Loan Specialist
About the Role
This is a key position in our finance team, responsible for ensuring smooth client communication throughout the loan process. The ideal candidate will be highly organised and possess strong administrative skills with attention to detail.
The successful candidate will be able to work efficiently under deadlines and maintain accurate records of all loan files and supporting documents.
Able to handle multiple applications simultaneously and prioritise tasks effectively, this individual must also possess excellent communication skills with the ability to explain processes clearly to clients.
Key Responsibilities
- Liaise with clients to gather required documents and information for loan applications.
- Review and verify financial documents to ensure accuracy and compliance with lender requirements.
- Prepare and submit loan applications through the appropriate lender systems.
- Track progress of applications and provide timely updates to clients.
- Communicate with lenders, banks, and brokers to follow up on outstanding items and ensure smooth processing.
- Maintain organised digital records of all loan files and supporting documents.
- Support brokers with administrative tasks, including preparation of compliance documents and client communications.
- Handle client inquiries with professionalism and empathy, ensuring a positive experience throughout the loan process.
Required Skills and Qualifications
- Minimum 2 years' experience in loan processing, mortgage broking, or financial services administration.
- Strong understanding of loan application processes, compliance requirements, and lender documentation.
- Excellent communication skills - both written and verbal - with the ability to explain processes clearly to clients.
- High attention to detail and accuracy in handling financial documents.
- Proficiency with loan processing platforms, CRM systems, and Microsoft Office (Word, Excel, Outlook).
- Strong organisational and time management skills, with the ability to handle multiple applications simultaneously.
- Proactive, resourceful, and comfortable working independently.
- Client-first mindset with a professional and approachable manner.
Additional Benefits
- A performance-based bonus will be included as part of this engagement.
Work Arrangement & Expectations
This is a remote role that will be set up as an independent contractor engagement.
To ensure alignment and transparency, successful candidates will be expected to disclose any existing ongoing roles or client work and reflect this engagement on their LinkedIn profile, clearly marked as 'Independent Contractor'.
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